About Northline Ops
Northline Ops is an independent, one-person operation. It makes one paid product, the AI SOP Generator Kit at $19, and a library of free guides and tools about writing standard operating procedures (SOPs) — the written instructions a business uses so a task gets done the same way every time.
There is no agency behind this, no sales team and no support queue. The email address in the footer of every page goes to the person who can actually change the product.
Why this exists
Most small businesses do not have an SOP problem. They have a starting problem. The owner knows how the work should go, has explained it out loud twenty times, and has never had a free afternoon to write it down. Blank-page paralysis does the rest.
AI removes the blank page. It is genuinely good at turning a rambling verbal explanation into a clean, structured procedure, but only if you ask it properly. Ask a chatbot to “write me an SOP” and you get a generic template with no scope, no named owner and no quality check. The kit is the set of prompts and templates that make it ask you the right questions first.
The standard every guide has to meet
The free guides are not teasers. Each one has to stand on its own, and each has to clear the same bar before it goes up:
- Usable without buying. Every guide contains at least one complete, copy-paste AI prompt that works on its own in ChatGPT, Claude or Gemini.
- Specific, not generic. Industry guides name the actual processes that break in that industry, rather than a reskinned template with the job title swapped out.
- Structural claims only. Guides tell you how to structure and document a procedure. They do not give legal, medical, tax or safety advice, and they say so where the subject gets close to any of those.
- Dated and corrected. Every guide shows a last-updated date. When something is wrong, it gets fixed on the page rather than quietly replaced.
What Northline Ops does not do
- No invented reviews. There are no testimonials, star ratings or customer counts anywhere on this site, because there is no honest set to publish yet. When there are real ones, they will be real ones.
- No affiliate links. When a guide compares ChatGPT and Claude, or names a tool, nobody is paying for the mention.
- No mailing-list wall. The guides and the free SOP generator do not ask for an email address. The generator runs entirely in your browser, and nothing you type into it is sent anywhere.
- No subscription. The kit is a one-time $19 purchase. There is no recurring charge and no locked “pro” tier.
How the paid kit works
Checkout runs through Stripe, which handles the payment details, so Northline Ops never sees your card. After paying you get an instant download link for the whole kit: the SOP generator prompts, an editable Word template, 50 mapped-out SOPs, the quick-start guide and the rollout playbook. The files are yours to keep and to edit.
Refunds are seven days, no questions asked. Email the support address below within seven days and you will get your money back, even if you have already downloaded and used everything. It is a $19 digital product; arguing about it would cost us both more than the refund.
Start free, or skip ahead. Try the free SOP generator or read How to Write an SOP. Both are complete on their own. If you would rather have the whole library at once:
Get the Kit — $19 See what’s included →
Instant download · Works with ChatGPT, Claude & Gemini · 7-day money-back guarantee
Contact
Questions about the kit, a refund, a mistake you have spotted in a guide, or a topic you want covered: david.a.sebald@gmail.com. Replies usually take a day or two.
About — frequently asked questions
Who is behind Northline Ops?
Northline Ops is an independent, one-person operation founded by David Sebald. There is no agency, no sales team and no support queue behind it. Support email goes to a person who can actually change the product.
Is the AI SOP Generator Kit a subscription?
No. It is a one-time $19 purchase with an instant download. There is no recurring charge, no seat licence and no upsell tier. What you buy is the whole product.
What is the refund policy for the AI SOP Generator Kit?
Seven days, no questions asked. Email the support address on this page within seven days of purchase and you will get your money back, even after you have downloaded and used the files.
Why are the guides free if the kit costs money?
The free guides and the free SOP generator are how most people find the site, and they are complete on their own. Each guide includes a working AI prompt you can copy and use without buying anything. The paid kit exists for people who would rather have the whole library at once than build one SOP at a time.