Terms of Service

Last updated: January 2025

Welcome to Northline Ops. These Terms of Service govern your purchase and use of the AI SOP Generator Kit and any related products or services provided by Northline Ops.

1. Acceptance of Terms

By purchasing or using the AI SOP Generator Kit, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not purchase or use the product.

2. Product Description

The AI SOP Generator Kit is a digital product that includes:

• SOP Generator Prompt Pack (PDF)
• SOP Template (DOCX)
• Quick Start Guide (PDF)
• 50 SOP Examples (PDF)

All files are provided in digital format for immediate download after purchase.

3. License and Usage Rights

Upon purchase, you receive a perpetual, non-exclusive, non-transferable license to:

• Use the templates and prompts for your own business or personal use
• Use the templates and prompts for client work or projects you manage
• Modify and customize the templates for your specific needs
• Create unlimited SOPs using the provided prompts and templates

You may NOT:

• Resell, redistribute, or share the original files with others
• Claim the templates or prompts as your own original work
• Use the product to create competing products or templates
• Transfer your license to another party

4. Payment and Pricing

All prices are in USD and are subject to change at any time. The price displayed at checkout is the price you will pay. We accept payments through Stripe and Gumroad. All payments are processed securely by these third-party providers.

5. Refund Policy

Due to the digital nature of this product, we generally do not offer refunds once the files have been downloaded. However, if you experience technical issues or are unsatisfied with the product, please contact us at support@yourdomain.com within 14 days of purchase, and we will work with you to resolve the issue or provide a refund at our discretion.

6. No Warranty

The AI SOP Generator Kit is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The product will meet your specific requirements
• The prompts will generate perfect SOPs without human review
• The product will be error-free or uninterrupted
• Any AI tool will produce consistent results

You acknowledge that AI-generated content should be reviewed and edited by humans before use.

7. Limitation of Liability

To the maximum extent permitted by law, Northline Ops shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the AI SOP Generator Kit. Our total liability shall not exceed the amount you paid for the product.

8. AI Tool Disclaimer

The AI SOP Generator Kit is designed to work with third-party AI tools (such as ChatGPT, Claude, etc.). You are responsible for:

• Complying with the terms of service of any AI tools you use
• Reviewing and verifying all AI-generated content before use
• Ensuring AI-generated content does not infringe on third-party rights
• Understanding that AI tools may produce varying results

9. Updates and Modifications

We may update the AI SOP Generator Kit from time to time. Updates, if any, will be provided to existing customers at no additional cost. We reserve the right to modify, add, or remove features from the product.

10. Termination

We reserve the right to terminate or suspend your access to the product if you violate these Terms of Service, including unauthorized redistribution or resale of the product.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date.

13. Contact Information

For any questions about these Terms of Service, please contact us:

• Email: support@yourdomain.com
• Address: [Your Business Address]

14. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Northline Ops regarding the AI SOP Generator Kit.