Privacy Policy

Last updated: January 2025

At Northline Ops, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase and use the AI SOP Generator Kit.

1. Information We Collect

We collect the following information when you make a purchase:

• Email address (for order confirmation and product delivery)
• Name (for order processing)
• Payment information (processed securely by Stripe/Gumroad - we do not store payment details)
• Purchase history and transaction records

2. How We Use Your Information

We use your information to:

• Process and fulfill your order
• Deliver the digital product to you
• Send you order confirmations and receipts
• Provide customer support
• Send important updates about your purchase
• Comply with legal and tax obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors (Stripe, Gumroad) to process transactions
• Email service providers to deliver your purchase and communicate with you
• Legal authorities if required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information. Payment processing is handled by secure third-party providers (Stripe/Gumroad) that comply with PCI-DSS standards. We do not store credit card information on our servers.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. We may use analytics services to understand how visitors interact with our site. These services may collect anonymized data about your browsing behavior.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications
• Data portability

To exercise these rights, contact us at support@yourdomain.com.

7. Email Communications

We may send you:

• Transactional emails (order confirmations, download links, support responses)
• Product updates and important notices
• Marketing emails (only if you've opted in)

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email.

8. Third-Party Links

Our website or emails may contain links to third-party websites (such as payment processors). We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our products and services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: support@yourdomain.com
• Address: [Your Business Address]